Club Debenture tickets can be ordered online using the WRU Official Online Ticket Office. Full details of this ordering process can be found below.
- Firstly, please visit the WRU Official Online Ticket Office by clicking here.
- Login to your account using your existing email address and password, this will be the same login details that you have previously used to login to the Allocation manager Portal (AMP).
- If you have forgotten your password, you can reset it by clicking here. After entering your email address and selected 'Reset Password', a link to reset your password will be sent via email and will be valid for 4 hours. If you have been unable to reset your password within this time, you can repeat this process to receive a new link via email.
- Once you have logged into your account, please select the 'profile icon' as shown below at the top right hand side of the screen. You will be given the below options and under the 'notifications' header, you will see 'your reserved tickets' as shown below.
- By clicking on the number of tickets shown in red, you will then be taken to the below page where the Debenture seats available for all games will appear. To view the specific seats, select 'show reserved seats'.
- All seats will be selected and highlighted in blue, please select any seats that are not being ordered at that time as they will then be de-selected and appear in white. In the below example, Block L7, Row 4, Seat 4 has been de-selected and is not being ordered at that time. However, it will remain in your online account to order up to the nominated closing date. Once all required have been selected for the fixture, please select 'add to basket'.
- All tickets being ordered will be shown on the next screen and will be displayed at 'full price'. To order any child tickets (Under 17 on the day of the fixture), please use the drop down box as circled below to change to price of a ticket from the full price to the Child price (50% reduction). If no tickets are changed in this way, tickets will automatically be issued as full price.
- Please note that the 50% concession price is not available for all WRU home international fixtures.
- The final screen will given a summary of the number of tickets being ordered as well as the total to be billed to the Club. Please select 'Invoice' as the method of payment and then 'Review Order', which will take you to the final confirmation page and an email confirmation will be sent to your registered email address. Any Club Debentures tickets that have not been ordered will remain available using this method until the specified closing date.
If you have any questions or require any assistance with this process, please contact us via email at Clubticketing@wru.wales.